In this document, we may use some words or expressions. We will define the terms from start for a better understanding. We chose to define the most important terms that we will use in this document:
- “Site” refers to our website, roventhemes.com
- “Products” refers to our products free or paid that we provide: WordPress Themes, WordPress Plugins, HTML Templates, Icon Font, Ad Templates and our Site itself
- “Service” refers to the services that we provide: WordPress Themes, WordPress Plugins, HTML Templates, Icon font, Ad Templates and our Site itself
- “Agreement” refers to these Terms and Conditions and any other terms and attachments
- “Roventhemes” refers to our company, known as “Orice Media LLC”; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used;
- “User” refers to anyone who uses our Service, including general visitors to our Site;
- “You” refers to you, the person who is governed by this Terms and Conditions
- “Seller” refers to Freemius Inc, the seller of RovenThemes products and services.
- “Order” refers to a product or service bought by you from Roventhemes
This Agreement form a binding agreement between you / user and Roventhemes and governs the use of our products and services.
Please read this agreement carefully to ensure that you understand it clear. By using our products and services you agree with this Terms and Conditions and your use/access to our services/products are governed by this agreement. If you do not agree with any of these terms, please do not use our products/services. We will not be held responsible for any damages that our products may cause you regarding these terms.
By registering and entering this contract you agree that you are either more than 18 years age (or another legal age mention by a law) or have a legal parental or guardian consent and you are completely able to enter into these Terms and Conditions. You also agree to comply with these Terms and Conditions. If you are not age appropriate, please do not user our site, products or services.
We provide accounts for different user types. If you open an account on behalf of a company or other entity then you must have authorization to represent the entity in relations with our company, and you agree to these Terms and Conditions in behalf of the company or entity that you represent.
You may visit the website without registering. However, if you intend to make a purchase of our products you will required to register and create an account using your email address. We collect information upon registering that can include and not limited to: name, company (if necessary), address, country of origin, email. We may also request for other information if necessary.
Roventhemes is the place where you can find free and premium products. You can find all our products on the website: WordPress themes, WordPress plugins, HTML Templates, Icon Font, Typing Font etc.
The free version of WordPress themes and plugins are distributed from the official RovenThemes page from the WordPress official repository.
Other free version of the products we provide can be downloaded from our website.
The premium products are sold as a digital product to download from our website. The support service is operated via email or support forums that you find on our website. Also, when you download a product, you have instructions regarding our services.
We grant you a limited, nonexclusive, nontransferable right to access and use the Services you order from Roventhemes to one or more orders. Additional Terms and Conditions that apply to each type of Service/Product may apply in the order as well as in the description of our Services/Products, which will be published on our website, available in the products or communicated to you.
We have and retain all the proprietary rights to our products/services and you neither own nor will you acquire any claim or right of ownership to any Services or associated documentation.
We provide updates and support for the premium product/services as long as the Order is still active. If you cancel your subscription, after the Order is terminated, we will not provide updates and support. After the Order is terminated you can still use the product/service, however you will no longer have access to updates and support.
We do not provide custom code support/developement.
We commit to supporting our clients by email via our Contact Form, between Monday to Sunday 8am – 8pm GMT.
As long as your order is still available, we will provide constant updates and support. The support service is operated via email or support forums that you find on our website. Also, when you download a product, you have instructions regarding our services. We have no obligation to provide support to another party that hasn’t ordered our products or services. Nevertheless, we are providing support for the users of the free versions but only after we serve the users that bought the pro or premium version.
Response time may vary depending on the volume of work and/or holidays, weekdays or any other aspect that is not in control of RovenThemes.
We provide support only for our products that are presented on our website. We do not provide support for third party products/services. We do not provide support for products when obtained through third parties.
Roventhemes products/services are provided as they are. Support does not cover product customization, alteration or features addition. We do not guarantee that our products/services will be compatible with third party products/services/software/add-ons/ plugins etc.
Products Licenses: For detailed licenses of our products please visit the Licenses page and the product page presentation.
License Key: When you purchase a product from RovenThemes you receive a License key that is required to unlock some extra features like: priority support, mode demos, more icons etc. You can use the key for your products or for a product for your clients but sharing the license key with other third-parties is forbidden.
Every customer who purchases our product is provided with a license key that is required to unlock benefits such as automatic updates, support from our developers and extra resources for the product offered. This license key is a property of Brainstorm Force. You are free to use it on your own website. You can also use it on websites of your customers if the website is made by you. However, sharing the license key with any third party is not allowed.
Payments & Subscriptions
All prices are listed in United States Dollars (USD) and do not include applicable taxes and charges that may apply due to your location. Regarding collecting EU VAT tax, please check this information here (https://freemius.com/wordpress/collecting-eu-vat-europe/)
For all the services/products offered by RovenThemes, you may be asked to provide some information relevant to your Order including, without limitation, your name, if applicable the entity you represent, your email address, your credit card number, the expiration date of your credit card, PayPal email address (if necessary), your billing address and your shipping information.
If you provide this information, you grant us and Freemius Inc to provide this information to third parties (for example payment processors) for the purposes of completing the Order. You also represent and warrant that: you have the legal right to use any credit card(s), PayPal email address or other payment method(s) in connection with any Purchase; and that the information you supply to us is true, correct and complete.
RovenThemes may from time to time update the pricing for particular products/services. These updates refer only to future Orders. We may also offer discounts that will be presented on the product/service description page.
Subscriptions are automatically renewed. When a renewal payment is successfully processed, the associated license will automatically be extended, based on the billing cycle.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Freemius Inc is the vendor of all our products/services, so please refer to their terms also here (https://freemius.com/terms/ )
Returns and Refunds Policy
A refund is only applicable under the following conditions:
- A refund request must be issued within the 14 days from the purchase date. All refunds requested after this period will be considered as invalid. In some exceptional cases our support team can approve a refund outside the 14 days of the purchase date based solely on their preference and on the severity of the reason of the refund.
- Refunds apply on the first purchase. If you bought and used our products/services and you decide to buy another license it means that you like the product/service and there can not be a reason for a refund.
- Refunds do not apply to subscription renewal payments. If you have a subscription, you will receive an email 30 days before the renewal. This act as a reminder if you want to unsubscribe and cancel the new payment
Information about refunds:
- A refund must be requested from the user account
- After a refund was approved, it may take 5-10 business days for the money to transfer back in your account. This depends on the gateways, bank etc.
- By purchasing a product from our website, you agree to our refund policy. If you have any questions regarding the refund policy before purchasing a product/service please feel free to contact us.
By creating a RovenThemes account, you agree to receive emails from us regarding bug fixes, products/services updates, product releases or promotions. You can unsubscribe at any time after signing up.
By subscribing to our Newsletter, you give us permission to send emails to you. You will receive information regarding our products and our offers. You can unsubscribe anytime by clicking on the “unsubscribe” link on our emails.
When installing the free version of our products from www.wordpress.org you can opt-in to receive emails from us regarding bug fixes, products/services updates, product releases or promotions. You can unsubscribe at any time if opted in differently.
By registering and participating in our service, you agree to the following:
- You agree to receive emails from us regarding bug fixes, products/services updates, product releases or promotions. You can unsubscribe at any time if opted in differently.
- You give RovenThemes permission to access your account/product if requested by you for troubleshooting issues or while you requested support.
- You give RovenThemes permission to present your website for marketing purposes. You can change this by giving us an email regarding this permission.
Roventhemes website content including images, text and other resources are either our property or we have the proper license for using that asset on the website. Every asset that is the property of Roventhemes is under copyright. Content from Roventhemes website can not be copied under no circumstances without a written consent from Roventhemes.
All images used on our demo products are for demonstration purposes only and are not included in the products package. In the download package we use placeholders or in some cases CC0 images (Public domain license) for providing a functional preview of the product. You are fully responsible for adding your own images and content.
RovenThemes respects the rights of any third-party creators and content owners and expects that you, the user, respect it too.
If in any circumstances you find some copyright infringement, we will investigate any notice sent to us under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”) and other applicable intellectual property laws. Notification must be submitted to the following Designated Agent for this website: Orice Media SRL, to the Legal Department, address: no 77a, Ungheni city, Mures county, Romania, email: email@example.com.
Please include as many details as possible along with a sign document of the legal representative.
Warranty and Liability
RovenThemes does not provide any warranty or guarantee for these products/services in any manner. Browser compatibility should be tested prior the purchase or download with our demo examples. Some of our products/services are built on WordPress software but we are not responsible for any kind of matter for the WordPress platform products/services. We can not provide warranty that our products/services will work with third party software, plugins or components.
RovenThemes products/services are provided “as is” and at no time or event shall RovenThemes be liable for any incidental (direct/indirect) damages or loss of data, settings, revenue or profit by you or any third party that are using our products/services.
RovenThemes must not be hold responsible for any errors or delays caused by incorrect information such as names, emails that cand affect the usage of our service or any other technical problem.
RovenThemes must not be hold responsible if our service does not work properly because of a third-party service such as hosting or other software.
Fair usage Policy
Our products are for your own usage or for the usage to create products for your clients. You agree not to abuse the service.
Our products must be used for lawful and fair purposes. Our products must not be used to abuse, threaten or violate the integrity of others legal rights or any intellectual property rights. Our products must not be used for any fraudulently activities or illegal activities (virus distribution, harmful activities, spyware activities, disruptive or destructive activities etc).
See our Acceptable use policy.
Copyright and Trade Marks
The content of the service or of our products are copyrighted to Orice Media SRL. You are not allowed to claim intellectual or any other kind of ownership to our products of any kind.
All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
For more information please see our disclaimer.
IN CASE YOU DON NOT AGREE WITH THESE TERMS AND CONDITIONS PLEASE LEAVE THE WEBSITE IMMEDIATELY.
We reserve the right to select or terminate the access of our clients on our sole discretion and without notice due to violation of these Terms and Conditions, (or any other Terms and Conditions of a product/service) violation of a law or violation of the rights of another user.
You can unsubscribe from any further communication with RovenThemes at your will, at any time from your account or by an email sent to firstname.lastname@example.org
RovenThemes reserves the right with or without notice to you, at any time, to change, modify or discontinue of any product/service or a part of a product/service, or the offering of any information, product, content, service or update. RovenThemes shall not have no liability to you or any third party.
By these Terms and Conditions, you agree not to copy, distribute or reproduce any of the information on the Site without receiving our prior written permission.
We hold the right to change or modify current Terms and Conditions without prior notice.
Last modified: Jan 09, 2023