1. What’s included with each template?

All templates come with HTML files, stylesheets, and all supporting images and JS assets. Premium versions of the HTML templates come with PSD sources and documentation as well as a lot of extra page layouts and components.

2. Do I need to know HTML/CSS to work with the templates?

You’ll need at least a basic understanding of HTML and CSS to get the most out of our templates. If you’ve never worked with either of these before don’t worry – there are plenty of excellent resources out there to help you get started.

3. What framework powers your responsive HTML5 templates?

Our older templates are build on a custom framework inspired by Boostrap 3 while newer templates use Boostrap 4 out of the box.

4. Are stock images included?

It depends on each image license. The images that are not allowed to be redistributed will be replaced with other images. You can get more free stock photos at www.rovenimages.com

5. What is the difference between the different versions of templates?

Each template comes in 2 versions: a Free version and a Premium version. The main difference between them is the package content ( see question #1) as well as the fact that Premium versions are entitled to premium support via email.

6. What licenses are the templates released under?

Check the license page to see the full license.

7. Is attrbituion required for all templates?

No, only the FREE version of our templates requires attribution.

8. How can I purchase a Premium version of a template?

The Premium versions of templates are not purchasable but rather also given away for free to people that help out the RovenThemes website. Learn more about how you can get a Premium version here.

Custom Work

1. Are you available for hire?

Yes. You can hire us to customize one of our templates for you or work on a custom project for you.

2. How do you work?

You can read more about our process here.

3. How do you communicate with your clients?

When we receive a message via the request form we’ll create a proposal and contact you directly via email with the details. From this point on, all communication between you and our team will be conducted via email.

4. How do I pay?

You have the possibility to pay with PayPal or via Bank transfer. All prices are in USD.

5. Do you offer refunds?

Yes, we offer refunds. For all our services you have 30 days money back guaranteed.

6. What is the turnaround time for custom work services?

Because we are talking about a custom work, once we receive details of your requirements via the request form, we will include a timeframe for completion in our initial proposal.

Customization Service

1. How do you customize a HTML template?

You can read more about our process here.

2. How do I pay?

You have the possibility to pay with PayPal or via Bank transfer. All prices are in USD.

3. Do you offer refunds?

Yes, we offer refunds. For all our services you have 30 days money back guaranteed.

4. What is the turnaround time for customization services?

We have a 3 days turnaround.

5. When do I pay?

You will pay only at the end, after we finish your website.

6. Why should I customize my website?

There are many amazing HTML templates and premium WordPress themes available on our website. In many cases these templates and themes may be bought or downloaded by thousands of customers. Each of the customers above will have a website
with a similar layout to yours. Our customization experts will help you add a personal, unique touch to your site to make it stand out from the crowd.

7. Can you help me with setting up or transferring my website?

As well as our customization services, we also provide assistance with the key tasks required in setting up your site or updating your site, whether it’s installing and configuring a new theme, transferring your website between hosts without
losing data, or adding custom content such as articles, images and more to your HTML or CMS-based site. We provide safe, secure assistance that will get you up and running ASAP.

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